Frequently Asked Questions (FAQs) about EsteponaTaxi: Everything You Need to Know
Q: I have reserved a transfer using your site, how do I obtain my transfer vouchers?
A: After completing your booking, you will receive an email with your transfer voucher attached. Please print this voucher and present it to the driver upon arrival.
Q: Where will the driver meet me at the airport or at my pickup location?
A: The driver will meet you at the arrivals hall of the airport or at the specified pickup location. They will be holding a sign with your name for easy identification.
Q: I haven’t received my confirmation email yet, what should I do?
A: If you have not received your confirmation email within 24 hours of booking, please check your spam/junk folder. If it is not there, contact our customer service for assistance.
Q: How do I know your site is secure?
A: Our site uses the latest SSL encryption technology to ensure that all your personal and payment details are secure. You can see the padlock symbol in the address bar which indicates that our site is secure.
Q: What methods of payment do you accept?
A: We accept all major credit cards, PayPal, and bank transfers. Payment details will be provided during the booking process.
Q: Can I travel with a wheelchair?
A: Yes, we can accommodate passengers traveling with wheelchairs. Please inform us at the time of booking to ensure that we can provide the appropriate vehicle.
Q: How do I order a transfer through your site?
A: To order a transfer, simply enter your pickup and drop-off locations, select your travel dates, choose your vehicle, and complete the booking form with your personal and payment details.
Q: What happens if my flight is delayed?
A: We monitor flight arrivals to ensure that your driver is there when you land. If your flight is delayed, the driver will be informed and will adjust the pickup time accordingly.
Q: Do you supply baby & child car seats?
A: Yes, we provide baby and child car seats upon request at no additional charge. Please specify the need for a car seat when making your booking.
Q: My flight times have changed, what do I need to do?
A: If your flight times change, please contact our customer service team as soon as possible to update your booking. We will adjust your transfer time accordingly.
Q: Do I need to confirm my transfer with the driver for the return?
A: Yes, it is recommended to confirm your return transfer with the driver or our local agent at least 24 hours before your departure.
Q: How much does it cost to travel from Malaga Airport to Estepona with EsteponaTaxi?
A: The cost to travel from Malaga Airport to Estepona with EsteponaTaxi ranges from €80 to €100. The journey typically takes about 60 minutes, depending on traffic conditions.
Q: What are the prices and travel times for EsteponaTaxi from Malaga Airport to other destinations like Manilva, Sotogrande, Alcaidesa, and Gibraltar?
A: Here are the estimated prices and travel times for different destinations:
Manilva: €90 to €110, approximately 70 minutes.
Sotogrande: €100 to €120, approximately 80 minutes.
Alcaidesa: €110 to €130, approximately 85 minutes.
Gibraltar: €120 to €140, approximately 90 minutes.
Q: What are some of the most popular places to visit in Estepona?
A: Estepona is known for its beautiful beaches, charming old town, and vibrant marina. Some of the most popular places to visit include:
Estepona Marina: A lively area with bars, restaurants, and shops.
Old Town (Casco Antiguo): Featuring white-washed houses, narrow streets, and colorful flower pots.
Selwo Aventura: A safari park with a variety of animals and adventure activities.
Playa del Cristo: A beautiful, family-friendly beach.
Orchidarium Estepona: A stunning botanical garden with a large collection of orchids.
Q: How does EsteponaTaxi compare to Uber and Bolt in Estepona?
A: EsteponaTaxi offers competitive pricing and personalized service compared to Uber and Bolt. While Uber and Bolt prices can vary based on demand, EsteponaTaxi provides fixed rates, ensuring no surprise costs. Additionally, EsteponaTaxi drivers are local experts familiar with the best routes and places in Estepona.
Q: How do I book a transfer with EsteponaTaxi and what should I expect?
A: Booking a transfer with EsteponaTaxi is easy. Simply visit our website, enter your pickup and drop-off locations, select your travel dates, and complete the booking form. You will receive a confirmation email with your transfer voucher. Our drivers will meet you at the designated pickup point, ensuring a smooth and comfortable journey.
Q: Are the prices per person or is that the total price for the vehicle?
A: The prices quoted by EsteponaTaxi are the total price for the vehicle, not per person. This price includes all passengers and their luggage, making it a cost-effective option for groups and families.
Q: What should I do if my flight is delayed or my travel plans change?
A: If your flight is delayed, don’t worry. EsteponaTaxi monitors flight arrivals to adjust the pickup time accordingly. If your travel plans change, please contact our customer service team to update your booking. We are flexible and aim to accommodate any changes.